Lead Returns Auditor in Olive Branch, Mississippi

Date Posted: 5/6/2019

Job Snapshot

Employee Type: Full-time
Job Type: Manufacturing
Date Posted: 5/6/2019

Job Description

The Sr Auditor assit with collecting and coordinating shipping of quality collection items to our Brookfield office and conducts training of returns auditors, returns clerks, and battery testers.

 Duties and Responsibilities

  • Works with the supervisor to oversee daily quality collections for 30 day returns
  • Works with the supervisor to oversee tracking of departmental quality collections
  • Monitor quality collections list for updates
  • Works with the returns supervisor to communicates with Brookfield Quality team of any changes, updates, requirements, and shipments
  • Works with the returns supervisor to coordinate shipping quality collection items to Brookfield
  • Lead, direct, evaluate, and monitor tool audits to make sure all audits are completed timely and correctly according to the departments work instructions and OMS
  • Conduct training for returns auditors, clerks, and battery testers
  • Implement changes to quality collections and tool audits by notifying the team of new improvements and requirements
  • Responsible for quality of work
  • Assist within the department as needed
  • Practice 5S and Safety
  • Able to react to change effectively and handle other tasks as assigned


Physical Demands

  • Must be able to lift 30 pounds
  • Repetitive motion
  • Able to work in various temperature conditions


Education and Experience Requirements:

  • High School or GED diploma required
  • Five years experience working as a repair tech, returns auditor, or quality coordinator
  • Knowledge of tool auditing process
  • Excellent organizational skills and time management
  • Must have basic math and computer skills
  • High attention to detail
  • Ability to learn and improve with experience and time.
  • Mechanical and diagnostic skills
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