Technical Business Analyst - Collaboration in Brookfield, Wisconsin

Date Posted: 11/3/2020

Job Snapshot

Employee Type: Full-time
Job Type: IT
Date Posted: 11/3/2020

Job Description

Milwaukee Tool, an industry-leading manufacturer of heavy-duty power tools, accessories and hand tools for professional users worldwide is looking for talented, enthusiastic, and motivated candidates with strong business analysis skills. Come join the IT Team behind the most exciting and innovative tool company in the world and join the REDvolution.

Duties and Responsibilities:
As an IT liaison for business units, collaborate and partner with department management and leadership to identify, prioritize, document requirements, and communicate business needs and coordinate technology solutioning.

  • Assist with development of the Collaboration strategy and roadmap
  • Implement O365 and other collaboration tools across the enterprise
  • Troubleshoot user issues to resolution
  • Create end user training materials and knowledge articles
  • Interact with vendors to resolve escalated issues
  • Gather and document user requirements as they relate to Collaboration needs
  • Document improvements opportunities and solutions
  • Stay up to date with key vendor capabilities and roadmaps

Education and Experience Requirements:

  • Bachelor's Degree in Management Information Systems, Computer Science, or Business Administration with an emphasis in technology
  • Minimum 2 years experience as a Business Analyst or in a Technical role
  • Experience of implementing Microsoft collaboration tools e.g. Stream, Yammer, SharePoint, Exchange Online, Intranet, OneDrive, Delve, Graph, Office 365 Groups, Azure AD
  • Ability to manage multiple concurrent activities with time constraints
  • Self-Managed, Self-Starter, Team Player who is well organized and detail oriented
  • Strong professional written, verbal, analytical and interpersonal skills
  • Previous O365 administration experience is a huge plus
Apply Now

Not Ready To Apply Yet?

If you're interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news.