Data Entry 2 in Greenwood, Mississippi

Date Posted: 5/19/2020

Job Snapshot

Employee Type: Full-time
Job Type: Manufacturing
Date Posted: 5/19/2020

Job Description

The Repair Data Entry Clerk is responsible for receiving, entering, and shipping VIP, B2B, Red Tote, and Nassco customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities * Receive, enter and process VIP, B2B, and special project customer orders * Disposition and distribution of denied warranties and customer approved orders * Order processing for employee repair and no charge part orders * Customer service communication internal and external * Production reporting and daily log including month and summary * Assist with training as needed * Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed * FDX Shipping * Sort and distribute incoming product * Ship confirmation of orders * Assist with denied warranties as needed * Practice 5S and safety * Take appropriate corrective action for continuous quality improvement and customer satisfaction * Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed Physical Demands * Repetitive motion * Must be able to lift up to 30 pounds Education and Experience Requirements: * High School or GED diploma required * Maximum of 3 attendance points * Proficient typing and ten key skills * Proficient in Microsoft Office * JDE experience preferred
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